If the previous steps in this article do not resolve the problem, start the computer by using the last known good configuration. Restore the computer to the Last known good configuration I appreciate any help or advice you can give me. What should I do now? I would still like to back-up a few things, but if I am looking at a huge, involved process, I may just want to start over now and reload the XP.thoughts? Ideas? After doing so, however, I got a system 21a error and Windows won't load. It discovered 28 infections, removed them, but then I was asked (I am reasonably sure by that program) to reboot so it could rid my system of six or seven remaining infections. To prep my unit, I downloaded HijackThis and I downloaded and used "Malwarebytes' Anti-Malware". So, I decided to contact the forum and explain my problem. When I tried to do so, however, I noticed that all my USB ports had "disappeared". Before I did that I wanted to back up a few files. After looking at some of your forums here, I decided that, due to my lack of expertise/knowledge, it would be easier to just rebuild the thing and reinstall XP. My CPU (I know that acronym) is/was infected with the Malware 2008 bug (or whatever it's called). I want to warn you by saying that I am not real proficient when it comes to acronyms, computer-jargon, etc.
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